Safe and Fair Play Policy

At Go Big Gaming, we are committed to creating a safe, fair, and enjoyable gaming environment for all our players. This Safe and Fair Play Policy outlines our guidelines and expectations for player behavior in our multiplayer mobile game, “Mr. City,” and other services.
Our Commitment to Safe and Fair Play
We believe that every player deserves a positive and respectful gaming experience. We strive to:
  • Promote Fair Competition: Ensure all players have an equal opportunity to succeed in “Mr. City.”
  • Prevent Cheating and Exploitation: Take strong measures against any form of cheating, hacking, or exploitation of game mechanics.
  • Foster a Positive Community: Encourage respectful communication and collaboration among players.
  • Protect Player Privacy: Safeguard player information and ensure a secure gaming environment.
Guidelines for Player Behavior

To maintain a safe and fair environment, we expect all players to adhere to the following guidelines:

  • Respectful Communication: Treat other players respectfully and avoid harassment, bullying, or hate speech.
  • No Cheating or Hacking: Do not use any third-party software, scripts, or exploits to gain an unfair advantage in “Mr. City.”
  • No Account Sharing: Do not share your account with others or engage in any form of account trading or selling.
  • Report Inappropriate Behavior: Report any instances of cheating, harassment, or other violations of this policy to our support team.
  • Adhere to Game Rules: Follow the rules and guidelines outlined in “Mr. City” and other Go Big Gaming services.
Consequences of Violating This Policy
Violations of this Safe and Fair Play Policy may result in the following consequences:
  • Warning: A formal warning for minor infractions.
  • Temporary Suspension: Temporary suspension of your account for repeated or serious violations.
  • Permanent Ban: Permanent ban from “Mr. City” and other Go Big Gaming services for severe violations, such as cheating or hacking.
  • Removal of In-Game Items: Removal of any in-game items or currency obtained through cheating or exploitation.
Reporting Inappropriate Behavior
If you encounter any behavior that violates this policy, please report it to our support team through [Your Reporting Mechanism]. Please provide as much detail as possible, including screenshots or videos, to help us investigate the issue.
Our Commitment to Data Privacy
We take player privacy seriously. We collect and use player data in accordance with our Privacy Policy, which you can review here
Changes to This Policy
We may update this Safe and Fair Play Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.  
Contact Us
If you have any questions about this policy, please contact us at connect@gobiggaming.com